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Vital Capabilities a Good PBX System Should Have You may be small or medium sized business, but deploying the ideal IP PBX system, for example a Grandstream phone system, enables the benefits of enterprise-grade communications and mobility that are powered by data, video, and voice transmissions. Such a system is capable of harmonizing the management and access of numerous communication technologies, including video and voice calling, video conferencing, security surveillance systems, and data systems. Read on to find out about the essential capacities that any IP PBX system must have: The perfect IP PBX system for a small company has flexibility levels allowing for hundreds of users and endpoint registrations. It has support for as many as 60 concurrent calls, and thanks to the video conferencing capability, more than 30 people can take part in a meeting from numerous remote positions. In case your office communications requirements are changing rapidly, this kind of IP telephone system supports any kind of appropriate expansion without having to change communication infrastructure fundamentals or re-investing heavily.
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To achieve seamless simultaneous communications and enable all this remarkable IP PBX capabilities, the equipment ought to have superior processor capacities. With a 1GHz processor and 512MB RAM, you have the vital processing power and short-term memory that your IP phone communication equipment requires. In addition, gigabit network ports on the device facilitate the broadband conveyance of massive amounts of data in forms such as voice and video each second.
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Additionally, the system features numerous data and communications security levels and forms. Implemented for security are standards such as SRTP and HTTPS alongside hardware encryptions methods. Protection against intrusion is further guaranteed with features such as blacklists, alerts, and fail2ban. You can rely on a built-in server to record calls. The beauty of it is that these recordings, whether of concerned customers’ or other stake holders’ calls, can be accessed remotely through a web-based user interface. The system also has an inherent call detail records feature that enables the tracking of telephone usage based on parameters such as line and date. There’s also increased efficiency in the way calls are handled. For example, call volume is resolved by call queuing. Similarly, there’s the multi-language automatic attendant feature that receives incoming calls, usually helping handle caller concerns without always requiring a real human to pick up the phone. Any IP PBX phone system for the office requires the call forwarding and transfer features. These features make it possible to respond in a timely fashion to a concern or alert via an available and connected phone device. An office IP telephone system, such as the Grandstream PBX, places your business above competition in several important ways, so it’s important to have it.